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MS Office training

Microsoft Office Training Courses – Gold Coast

Microsoft Office and related products are among the most widely used software in the world – Word, Excel, Access, Project, Publisher, PowerPoint, Outlook, Visio.

Computer Smart provides  Microsoft Office 2016, 2013, 2010, 2007 and 2003  Microsoft Office system training programs – including classroom based and (on request) one on one training.

We have provided below a summary of the training course we provide for each of the various Microsoft software products.  Click a heading or logo for more information about specific courses and course outlines for that product.

Computer Smart Training Centre booking form

Computer Smart Training Centre booking form

word 13

Microsoft Word Training Classes

Beginner to Advanced training on how to use and get the most out of Microsoft Word (versions 2007, 2010, 2013, 2016)

excel 13

Microsoft Excel Training Courses

Beginner to Advanced training on how to use and get the most out of Microsoft Word (versions 2007, 2010, 2013, 2016)

Microsoft Access Training

Beginner to Advanced training on how to use and get the most out of Microsoft Access

Microsoft Project Training Classes

Beginner to Advanced training on how to use and get the most out of Microsoft Project

Microsoft Publisher Training Classes

Beginner to Advanced training on how to use and get the most out of Microsoft Publisher

Microsoft PowerPoint Training Classes

Introductory training on how to use and get the most out of Microsoft PowerPoint

Microsoft FrontPage Training Classes

Intermediate to Advanced training on how to use and get the most out of Microsoft FrontPage

Microsoft Outlook Training Classes

Beginner to Advanced training on how to use and get the most out of Microsoft Outlook

Microsoft Office 2016 Upgrade Classes

Become quickly proficient in the changes and new features introduced in Microsoft Office 2016.

Microsoft Visio Training Classes

Beginner to Advanced training on how to use and get the most out of Microsoft Visio

Write great emails

Adapted from an article by Melissa MacBeth, a Lead Manager at Microsoft.

What you should do!

  • Keep all messages short and to the point
  • If the message is really important or needs an immediate response, ring or text the person.
  • Don’t overuse High Importance!
  • Read your message before you push “Send”.
  • The “To” block is for the person who needs to action or respond to the message
  • The “Cc” line is to keep others informed.
  • Limit the number of recipients to those who need to read it. The Manager does not need to get every email.
  • Organise content from Most Important to Least.
  • State what you want in the Subject line eg Mark: Send the proposal back by Thursday or Marketing Team: Decision needed today.
  • Put action items on separate lines; same for questions needing answers.
  • Use a signature but keep it simple, short, professional and free of graphics.
  • If you are angry, do not send anything. Wait. Do something else. Relax.
  • Think carefully about Reply and Reply all. They are very different.
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